- Express delivery
Delivery from Monday to Friday is made by our international partners. The customer shall receive the parcels within 3-5 days ( France ). Orders placed before 12 noon are processed the same day (subject to product availability).
- Delivery of large items (over 30 kg):
Deliveries are scheduled from Monday to Friday
The driver is in no way required to deliver the goods to a recipient living upstairs.
Nonetheless, upon making the appointment for delivering these large items, the company responsible for delivery may offer a delivery made by several people but with an additional charge to the customer to be paid to the company responsible for delivery. If the customer refuses this option and decides to help the carrier, the latter shall not take the article upstairs and shall leave it on the ground floor.